Privacy Policy

Much like our skiing, we take your right to privacy seriously, this Policy provides information in relation to the basis upon which we collect, hold, use and disclose your Personal Information. Personal Information has the same meaning as in the Privacy Act 2020.

This Policy applies to your use of the Windwhistle Winter Sports Club (“Mt Olympus”) website and services. By accessing our websites you agree to the terms of this Policy. Please note that this policy is subject to change, we will be sure to keep you well informed of any updates.

Your Personal Information

Personal information we may collect includes but is not limited to:

  • Name, D.O.B, Phone number, Address, Email address.

  • Emergency contact details.

  • Purchasing information that might be relevant to a products or services you purchased or booked such as medical and dietary conditions, date and time.

  • Demographic information including age, gender, ethnicity.

  • Payment information.

  • Identification photo.

  • Content of all communications and any other information which assists us to provide our products and services.

  • Information and images collected by us from social media accounts used to access Mt Olympus services.

  • Information collected about your computer, tablet, phone, or other electronic device used to access services.

Our website may automatically collect log information about your access to our services, this information may be collected through third party tools.

If you access our website from outside of New Zealand, you agree that any Personal Information you provide us is subject to this Policy and the Act, If you do not provide the Personal Information that we ask you to provide, or the information is incorrect, we may not be able to confirm your purchase, correctly provide the requested product, appropriately identify you in the case of any incident, provide refunds, respond to an enquiry, or contact you.

Personal Information of Others

If you provide Personal Information relating to a third party, you are authorised to do so and that you have ensured the individual is aware of the information in this Policy. If you provide us Personal Information about others, or if others give us your information, in relation to any purchase then it will be used as set out in this Policy. If it is provided in a different context, we will only use that information for the specific reason for which it was provided to us, or as otherwise permitted by the Act.

If you provide information about any child or any other person who is not able to understand and/or agree to this Policy, then you acknowledge that you are agreeing to this Policy on their behalf.

Social Media and third party websites

We may use information shared on social media and other third party sites for different purposes. These third-party services have their own privacy policies but if you don’t want to provide personal information to them or make your information public, you shouldn’t use their platform. All third party services are governed by the privacy policies and/or practices of the relevant third party, for which we are not responsible. If you do not want to provide Personal Information to any of those third parties, or make information publicly available, you should not use their particular service.

Why we collect your information

We generally collect personal information about you to help provide you with information that best suits your needs. We send  newsletters and marketing material to members to keep them up to date with special offers or events happening in the club, or surveys so you can give feedback on your experience with us. Otherwise, the information helps us review and evaluate our own processes so in future we can improve your experience with our services.

Disclosure of Third Parties

Surveys and marketing communications

We may disclose your Personal Information to third party providers we use to assist us to send you surveys and marketing communications. We provide those third parties with your name and email address. Some countries where such third party service providers are based may not have privacy laws as comprehensive as in your country of residence.

Where newsletters and marketing communications we initiate are sent by electronic means that third parties will collect information about your interaction with the communication. The third party provides or makes available this information to us for the various purposes outlined in this Policy. They may also hold this information on our behalf.

MailChimp privacy policy is available here
We may change our providers at any time.

If you do not agree with how MailChimp will handle your Personal Information then you will need to unsubscribe from receiving marketing communications from us. You may unsubscribe from receiving marketing communications by contacting us in accordance with the Contact Us section below.

We will not be able to provide newsletters or marketing communications to you if you unsubscribe or do not agree to our use of third parties to assist us with our surveys or marketing communications.

When you sign up to receive newsletters or marketing communications from us, you agree that we may disclose your Personal Information to those third parties as set out above.

Protecting Your Personal Information

Except where we have mentioned in this policy, your personal information that we collect is held by us. Wherever information is not stored by us, we ensure that the security controls and local laws protecting this information meet the same standard as when it is stored by us and meets the requirements of the NZ Privacy Act 2020.


We use third-party service providers to facilitate your payment and manage your purchases. In general, these third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

We currently use Checkfront Online Booking System (“Checkfront”) and Paypal Payment System (“PayPal”)  to process your bookings payments. Checkfront will collect and hold your payment information to perform payment services in respect of the product you wish to purchase. Checkfront and PayPal will only make available to us the information collected by them as required to enable us to confirm payment and provide the services you have requested. Any credit card details stored for payments are done so on the Checkfront or PayPal system. No credit card information is stored by us and Checkfront and PayPal protects your credit card information to the Payment Card Industry Data Security Standards (PCI-DSS). The payment information collected by Checkfront and PayPal is subject to their own privacy policy. For further information, please read their respective privacy policies, available below. If you do not agree with how Checkfront and PayPal will handle your Personal Information then you must not purchase products from us through our website and booking portals. We may change our payment processor at any time.

Checkfront privacy policy is available here
PayPal privacy policy is available here

Except as otherwise stated in this Policy, your Personal Information we collect is held by us. Our address is set out below.

Your rights

We try to keep your personal information accurate and up to date. If any of your information needs changing, we encourage you to do it in your MyPass account or contact us. You can request access to your personal information at any time – just login into your MyPass account or contact us.

Contact Details

If you have a dispute and we can’t resolve it with you then you can contact the Office of the Privacy Commissioner at

This policy is governed by the laws of New Zealand.